Warehouse/Administrative Assistant
Are you wanting to join a company where there is never a dull moment?
Do you enjoy working in a fast-paced environment where customers are at the forefront of our business?
If yes, then we would love to hear from you. We are looking for a candidate who enjoys providing a high level of customer service, intertwined with good interpersonal, organisational skills and a professional manner. Ideally we are looking for an individual who has experience in the window industry, if not training will be given to the successful candidate.
The successful candidate would be responsible for:
- Printing delivery notes and printing folders ensuring accurate information is logged on the relevant IT system
- Manage incoming calls deal with supplier/customer queries and escalate where appropriate
- Greet walk in customers, assist with queries and problem solve where necessary, this may entail locating products for customers from the warehouse
- Developing and maintaining customer and supplier relationships, demonstrating a friendly and helpful manner
- Updating customers on a regular basis with regards to their orders
- Maintaining customer records on databases
- Assisting with deliveries this will include loading and unloading glass and windows from the van
- Evaluating products for damages before delivery and report to line manager
- Checking goods in accordance with paperwork, escalating potential challenges
- Organising stock into Windows and Glass categories, ensuring that it will be easy to locate in the factory
- Representing a positive image of the company and its brand at all times
Skills and Experience
- a high level of physical fitness is required for the role due to heavy lifting being a requirement of the role
- must be IT literate
- strong verbal communication skills – fluent in English is imperative
- must be comfortable working independently and making minor decisions without direct supervision
- organisation and attention to detail is essential
- flexible approach – multitask and be flexible in all areas of the role
- Candidates must be residing and eligible to work in the United Kingdom, we will not accept oversea applications
Salary + Location
- Location – Wood Green – excellent transport links into Wood Green, this role would be suited to an individual that lives locally
- 20 – 22k dependent on experience
- Monday – Friday 9.00am – 5.00pm
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