Vacancies

Aluminium Window & Door Fabricator

Arkay Windows is a specialist large-scale fabricator with over 40 years’ experience based in North London, Watford. Through growth built on putting our customers first, we have risen to supply some of the country’s biggest retail companies, contractors and commercial installers.

We are looking to recruit experienced Fabricators and candidates that are willing to learn to join our dynamic team and build a long-term career with a company that really does value their employees and become part of its ongoing success. The successful candidate will have the following attributes:

Skills and Experience

• The candidate must be competent in using power tools such as drills, screwdrivers and be accurate at measuring.
• Experience of working with Aluminium preferable but not essential.
• The ability to read & follow specific instructions accurately.
• The role will require the individual to multitask and be flexible in all areas of the factory.
• A positive can-do attitude.

Essential

• Attention to detail is essential in order to supply our customers with high-quality products.
• The ability to be able to use and read a tape measure is vital for the role.
• You will need to be prepared to carry out a large degree of manual handling.
• Manufacturing and assembly experience essential.
• The candidate must be reliable.
• Individual must be able to work in a fast-paced environment to meet installation deadlines.
• Fabrication experience is preferred; however, full training will be given to motivated candidates.
• This role is based in an industrial area in Watford therefore having your own transport would be advantageous as public transport is limited.
• Must be residing and eligible to work in the UK.

Salary

• Salary will depend on experience
• Working Days Mon- Fri 7:30 am- 4:00 pm, possible overtime
• Job Types: Full-time permanent role

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com

The purpose of this role is to provide detailed quotations for Arkay Windows products to our customer base, as well as providing general customer support and overseeing junior colleagues in the same role. The successful candidate will need to be able to correspond confidently with customers by phone, email and in person. Strong people skills and a good technical knowledge of glazing systems are critical.

Quotations will mainly be created using Logikal and Window Designer software. Experience in the glazing industry as an estimator or similar role is required, and the ideal candidate will have worked with one or both of these software packages before. A strong focus on accuracy and sense of time-keeping are required to ensure customers receive their quotes within deadlines and in accordance with their specific project requirements.

Key responsibilities

• Provide quotations to customers in a prompt and accurate fashion by analysing drawings, specifications and related documents, and ensuring all requirements are met.
• Undertake the role of assigned estimator for key clients, serving as their main point of contact for sales and ensuring customer satisfaction.
• Manage the in-house CRM system ensuring that all quotes are assigned to estimators of appropriate skill levels and are priced on-time.
• Ensure that all documents and systems are correctly updated as jobs progress.
• Checking the work of junior colleagues and ensuring quotations are correct before they are sent to customers for approval.
• Induct and train new estimators where necessary.
• Undergo training on new products & systems as needed.
• Lead team/department meetings and address day-to-day issues / recommend improvements.
• Answer general enquires via e-mail and telephone.

Ad hoc – undertake various tasks as and when required.

Examples include but are not limited:

• Handling customer showroom sample queries.

• Dealing with customer queries – trade (new & existing) and homeowners.
• Show potential customers and homeowners around the factory/showroom.
• Answering the sales helpline, assisting with reception duties, welcoming, and serving beverages for walk-in customers/homeowners.

Key skills

• Estimating – the ability to quickly interpret customer drawings and price the most appropriate glazing system. Estimating experience and working technical knowledge of glazing systems are essential.

• Customer experience – strong people skills are essential as this role requires the individual to build and maintain relationships with customers and communicate at all levels, including high-pressure situations.
• Organisational skills – the role will require the individual to be organised and use initiative with the ability to prioritise workload. It is essential to be able to multitask in a fast-paced environment in order to meet deadlines.

• Communication skills – the ability to give & follow instructions in a calm, professional manner with consideration for others
• Pricing software / IT skills – be proficient in the use of glazing industry-specific pricing software, ideally Window Designer and/or Logikal, as well as standard office 365 software (Outlook, Word, Excel, etc.)

Essential

• Applicants must be residing and eligible to work in the United Kingdom.
• Candidate will need their own transport as Arkay Windows is based an industrial area and public transport is limited.

Salary is competitive and will be dependent on skills and experience

Service Engineer

Arkay Windows are recruiting for a window and door service engineer to work within the Customer Care team.

We are looking for a positive, hardworking problem solver to join our established team. A working knowledge of uPVC and aluminium windows, doors and bifolds is essential and experience within a similar role is desirable.

Duties include providing a friendly, efficient service at all times in all aspects of aftercare and service to our growing customer base, repairing faults, adjustments, and assessments of windows, doors and bifolds to the highest standards of workmanship.

A full UK driving license is essential for travel to and from customer sites. A Company vehicle and fuel card will be provided once initial training is complete.

Key Responsibilities

• Each job will entail engaging with customers on site and evaluate the products that we have provided.  Your role will be to assess issues and provide an accurate solution.
• Provide clear communication confidently to customers.
• Install products, accessories and glass ensuring correct health and safety measures are taken at all times.
• Maintain accurate levels of commonly required parts in the van.
• Provide regular communication with the After Sales Team, keeping them updated with escalations.
• Ensure follow-up work requirements are referred back appropriately to colleagues to enable necessary action and recommendations to customers
• Comfortable working in a fast-paced environment, sometimes with multiple customer engagements.
• Willing to take on challenging assignments and resolve accordingly.
• Conduct regular observation checks on delivery vans and informing management of any issues.  This also includes the cleanliness of the van.
• Plan the shortest and best routes to clients by taking factors such as roadblocks and traffic into consideration.
• Call the customer with an estimated time of arrival for site visit.

Key skills

• Communication skills – the ability to read & follow specific instructions accurately and have a methodical and thorough approach.

• Customer experience – strong people skills are essential as this role requires the individual to build and maintain relationships with customers and communicate at all levels.
• Organisational skills  – the role will require the individual to follow a production schedule possess strong attention to detail, be organised and use initiative with the ability to prioritise workload.  Therefore, it is essential to be able to work in a fast-paced environment in order to meet installation deadlines.
• Flexible approach  – multitask and be flexible in all areas with a can do attitude.
• Clean Driving Licence

Salary

• Salary is competitive and depends on skills and experience.
• Working Days Mon- Fri 7:30 am- 4:00 pm, possible overtime
• Job Types: Full-time permanent role
• Must be residing and eligible to work in the UK.

Job Type

• Full-Time Permanent Role

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com

CNC Operator

We are looking to recruit an experienced CNC Operator to join our dynamic team and to build a long-term career with a company that really does value their employees and become part of its ongoing success.

The successful candidate must be residing and eligible to work in the UK, and have the following attributes:

Skills and Experience

• Oversees machinery setup to make sure arrangement is safe and ready to handle its assigned load
• Cuts, grinds, or drills materials in machine as needed by adjusting speed, the path of the cut, and other factors
• Load material into machines and load profile accordingly
• Performs work by following the company’s operating standards and international regulations
• Regularly inspects machines for mechanical and safety issues and ensure that they are fit for purpose
• Examines machinery production output to verify the product is acceptable to move onto the next part of the production process
• Experience of working with Aluminium preferable but not essential
• The role will require the individual to multitask and be flexible in all areas of the shop floor

Essential

• Attention to detail is essential in order supply our customers with high quality products
• You will need to be prepared to carry out a large degree of manual handling
• Manufacturing and assembly experience essential
• The candidate must be reliable
• Individual must be able to work in a fast-paced environment to meet delivery deadlines
• CNC experience is essential
• Candidate will need their own transport as Arkay Windows is based an industrial area and public transport is limited
• Applicants must be residing and eligible to work in the United Kingdom

Salary

• Salary will depend on experience.
• Working Days: Mon- Fri 7:30am – 4:30pm. Possible overtime.

Job Type

• Full-Time Permanent Role

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com

Experienced Aluminium Window & Door Fabricators

We are looking to recruit experienced Aluminium Window & Door Fabricators to join our dynamic team to build a long-term career with us and to become part of our ongoing success.

The successful candidate must be residing and eligible to work in the UK, and have the following attributes:

Skills and Experience

• The candidate must be competent in using power tools such as drills, screw drivers and be accurate at measuring.
• Experience of working with Aluminium preferable but not essential.
• The ability to read & follow specific instructions accurately.
• The role will require the individual to multitask and be flexible in all areas of the shop floor.
• A positive can-do attitude.

Essential

• Attention to detail is essential in order supply our customers with high quality products.
• The ability to be able to use and read a tape measure is vital for the role.
• You will need to be prepared to carry out a large degree of manual handling.
• Manufacturing and assembly experience essential.
• The candidate must be reliable.
• Individual must be able to work in a fast-paced environment to meet installation deadlines.
• Fabrication experience is preferred, however full training will be given to motivated candidates.

Salary

• Salary will depend on experience.
• Working Days: Mon- Fri 7:30am – 4:30pm.
• Possible overtime.

Job Type

• Full-Time Permanent Role

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com

Experienced Aluminium Profile Cutter

We are looking to recruit an experienced Aluminium Profile Cutter to join our dynamic team and to build a long-term career with a company that really does value their employees and become part of its ongoing success.

The successful candidate must be residing and eligible to work in the UK, and have the following attributes:

Skills and Experience

• Previous experience in cutting aluminium to size is essential.
• Must be able to read from drawings.
• Must be able to read and understand cut optimisation.
• Find profile information and check quality of product before moving to the next stage of production.
• The ability to use and read a tape measure is vital for this role.
• The successful candidate will have a proven track record of working in a safe and timely manner, to the highest standards of workmanship and from within a fast-paced manufacturing environment.
• Carry out daily pre-start checks before using equipment and regularly inspect machines for mechanical and safety issues and ensure that it is fit for purpose.
• Examine machinery production output to verify the product is acceptable to move onto the next part of the production process.
• Have a sound knowledge of systems and procedures and carry out all work in a safe manner, escalating issues and concerns to Supervisor.
• Adhere to the company’s operating standards and international regulations.
• Experience in production, packing and warehousing environments.
• The role will require the individual to multitask and be flexible in all areas of the shop floor.
• Maintain an excellent standard of housekeeping.
• Able to multi-task and be flexible in all areas of the shop floor.

Essential

• Candidates applying for this role must have previous aluminium cutting experience and have a good understanding of Health and Safety best practice guidelines.
• Accuracy with measuring is essential for this role.
• Ideally a qualification in Maths and English – must be competent in numeracy to read and understand numbers, works orders, filling records, interpret data where required.
• Excellent verbal communication.
• A commitment to safety, to themselves and colleagues.
• Attention to detail is essential in order supply our customers with high quality products.
• You will need to be prepared to carry out a large degree of manual handling.
• Manufacturing and assembly experience would be advantageous.
• The candidate must be reliable.
• Individual must be able to work in a fast-paced environment to meet installation deadlines.

Salary

• Salary will depend on experience.
• Working Days: Mon – Fri 7:30am – 4:30pm.
• Possible overtime.

Job Type

• Full-time Permanent Role.
• This is a permanent position and the successful candidates will be starting at the earliest opportunity to meet business demands.

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com

Labourer

We are looking to recruit a Labourer to join our dynamic team.

The successful candidate must be residing and eligible to work in the UK, and have the following attributes:

Skills and Experience

• Lifting and shifting heavy materials such as glass and panels
• Preparing deliveries
• Loading and unloading vans
• The ability to read & follow specific instructions accurately
• The role will require the individual to multitask and be flexible in all areas of the shop floor
• A positive can-do attitude, must be a team player
• Experience of working within the window industry would be an advantage

Essential

• The candidate must have a high level of physical fitness and must be strong as heavy lifting is a major requirement of the role
• You will need to be prepared to carry out a large degree of manual handling
• The candidate must be reliable team player
• Individual must be able to work in a fast-paced environment to meet installation deadlines
• Experience is preferred, however full training will be given to motivated candidates

Salary

• Salary will depend on experience.
• Working Days: Mon – Fri 7:30 am – 4:00pm

Location

• Watford, Hertfordshire

Contact

• Please send your CV to hr@arkaywindows.com