Arkay Respond To COVID-19

Our Response

In response to the ongoing situation with the COVID-19 virus, the team here at Arkay have taken the necessary precautions and procedures within our business to ensure that all of our employees, stakeholders and customers are kept safe at all times.

We have unfortunately been forced to take the decision to close our offices and factories until the situation in the UK improves. We deeply regret any inconvenience this may cause.

What does the office closure mean?

Our offices will be closed from Wednesday 25th March, but a scaled-down estimating team will continue working remotely throughout the closure period and you are welcome to send us projects for pricing as normal.

Orders can still be placed for future projects, and BACS & card payments taken. Any orders placed will be processed upon our return to work in the order they were received (any outstanding orders already received but not yet processed are included in this).

What does the factory closure mean?

Our factories will be closed from Thursday 26th of March, and any orders not scheduled to be ready by then will, unfortunately, need to be delayed until the factory is reopened. We will continue to monitor the situation, following the advice given by both the World Health Organisation and the UK Government to confirm when this will be.

Deliveries

Any deliveries already scheduled for the week commencing 23rd March 2020 will go ahead as normal, and our dispatch team will be reachable on the same phone and email channels until this Friday.


Our customers can still contact us by emailing us, or your specified point of contact at sales@arkaywindows.com.

You are also able to view our full range of videos and technical documents on our website.

We hope you, your teams and families stay healthy and safe, and wish you all the best through these difficult times.

View Our Showroom in VR

If you’d like to still see all the incredible range of products we have to offer, then why not take a look around our VR showroom tour. You can view all of our products from the comfort of your own home.

From aluminium windows to sliding doors and glass rooflights, you can get a glimpse into what styles we offer, as well as the incredible manufacturing and fabrication facilities we have in London.

Request An Online Quote

If you’d like to get a free quote with us, then you can request an online quote here. Both Trade customers’ and Homeowners are able to use this.

If you need to talk to us about your project, have any questions or require any technical information, then please don’t hesitate to get in touch with us for more information.

Request A Quote